• 1. Processing Time:

    Orders placed from Monday to Friday before 3 PM will be shipped out the same day. Orders placed after 3 PM will be shipped out the next business day. Orders placed after 3 PM on Friday or any holidays will be shipped out on the next business day.

  • 2. Shipping Method:

    All orders will be shipped via USPS Ground Advantage or UPS. Delivery typically takes 3-5 business days.

  • 3. Order Cancellation:

    Orders can be cancelled as long as no shipping confirmation has been sent by us.

    To cancel an order, send us an email at care@xmeecos.com as soon as possible.

    Cancellations will be eligible for a full refund to your original payment method or can be issued as online store credit.

  • 5. Post-Shipping Cancellation:

    Once the order has been shipped, it will not be eligible for cancellation.